What is BITVISA?
BITVISA.CC Company Registration number: 11692854 – BITVISA Mastercard is distributed by Servicios de Prepago Integrales S.L. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. BITVISA Mastercard is issued by Prepaid Financial Services Limited pursuant to a license from Mastercard International Incorporated. Prepaid Financial Services Limited is regulated and authorized by the Financial Conduct Authority, as an Electronic Money Institution, registration number 900036. Registered Office: Fifth Floor, Langham House, 302-308 Regent Street, London, W1B 3AT. Company Registration number: 06337638.

How can i order card?
Order card here: https://bitvisa.cc/cards/bitvisa-prepaid-mastercard/
Select amount of card what you want to order (max 4)
Click “Add to cart”
Click  “Proceed to Checkout”
Fill billing details
Click “Place order”

When will card shipped?
We have pre-sale period. We start shipping card from March 18.  Order card in pre-sale period and get it cheaper.


List of authorised countries
BITVISA Bitcoin Mastercard can only be shipped to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe, French Guiana, Guernsey, Hungary, Ireland, Isle of Man, Iceland, Aland Islands, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Norway, Netherlands, Poland, United Kingdom (UK), Czech Republic, Reunion, Romania, Saint Barthelemy, Saint Martin (French part), Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, Sweden, Portugal

Can i use card from what countries?
You can use from any country, and can withdraw from ATM in any country

Afilliates allowed from any country?
Yes, if you want to be our affiliate, you can register from any country

How can I reload my card?
YOu can reload BITVISA Bitcoin Credit Card in our website with Bitcoin, Litecoin, Ethereum, Dash and some other cryptocurrency.


What do I need to buy a BITVISA MasterCard?
In order to obtain a reloadable prepaid BITVISA MasterCard, you just need to buy it! You don’t need a bank account, NO NEED documents, and there is no engagements. You can buy it through our website.


How many cards could be registered per user?
Each user could have up to four cards per phone number and person. Independently from your card’s level, the maximum number of cards is four.


Can I use my card abroad?
Of course! BITVISA MasterCard is a prepaid card that can be used anywhere in the world that accepts MasterCard.


What are the fees for using BITVISA MasterCard?
Our main fee is taken at moment of the load of the card. The load fee varies depending on the method that you use to load your card. We do not charge any fees for purchasing with your card. If you want more information about fees please go to our section fees here: https://bitvisa.cc/fees/


How much does a BITVISA MasterCard cost? Does it include balance?
The BITVISA MasterCard has a price of 99€ (59€ in pre-sale period) and it comes without balance. It is a prepaid MasterCard, which can be reloaded for a period of five years.


How do I active my card? How do I get my PIN?
To active your card, you just need to send an SMS with the word: PIN [space] and the last 8 digits of your card to +34 600 67 07 07. Example: PIN 23456789
After a few seconds, you will receive an SMS confirming that your card has been activated and your PIN. You will need your PIN to buy at physical stores and the first time you access “MY CARD” in issuer website.


Where can I use my BITVISA Bitcoin Credit Card?
BITVISA is a prepaid MasterCard, which means that you will be able to use it in millions of MasterCard affiliated shops and ATMs around the world, as of course, online.


Why do I need to register my personal information?
To upgrade your card from BASIC LEVEL to PLUS LEVEL, you should register your card with truthful information. To upgrade to PREMIUM LEVEL you should provide documentation, either ID or passport.


What is the Card ID Number?
The Card ID Number is a 12 digit number that starts with 2000… and is located in the back of your card. The card ID number is used like an account number and is used to reload your card through banks or points of sale, and also for identifying yourself with our customer service. Using the card ID number is a way to protect your information and avoid exposing your real card number to any third party.


What are the different BITVISA levels?
BITVISA Bitcoin MasterCard is one card with 3 levels:
BASIC LEVEL: When you buy the card and activate it, your card is at this level. You can make one card load of up to 250€.
PLUS LEVEL: If you register your card in our website with your personal details, your card will automatically become BITVISA One, which allows you to reload it up to 2,500€ per year.
PREMIUM LEVEL: If you also upload your documents, we will upgrade your card to BITVISA Premium in 24 hours. BITVISA Premium allows your to have a maximum balance of 15,000€ without any annual loading limits.
Remember that upgrading your card from one level to another is completely free. For more information go to our section upgrade.

What documents should i send to upgrate to PREMIUM LEVEL?
To upgrade to premium level you should send documents:
Pick 1 document from each list:

LIST A – PROOF OF IDENTIFICATION (Pick 1 document from:)
EU National ID
EU Driving License

LIST B – PROOF OF ADDRESS (Pick 1 document from:)
Utility Bill (telephone, gas, electricity, water) less than 3 months old
Bank Statement less than 3 months old

How much can I load on my card?
The card load limits depend on the level of your card:
BASIC LEVEL: Maximum of 250€
PLUS LEVEL: Maximum of 1,000€/day and 2,500€ per year.
PREMIUM LEVEL: Maximum 1,000€/day and NO annual limit.
For more information please visit our section upgrade.


How much can I spend with my card?
The spending limits are different depending on your card level:
BASIC LEVEL: Available balance
PLUS LEVEL: Available balance
PREMIUM LEVEL: Maximum of 10,000€/day
For more information visit our section upgrade.


How much can I withdraw from an ATM?
You can withdraw up to 500€ per day with the levels PLUS LEVEL and PREMIUM LEVEL.


What happens if I lose my card?
If you lose your card, the first thing you should do is blocking your card so that someone else cannot spend your balance. You can block your card sending an SMS to +34 600 67 07 07 with the word: BLOQUEO [space] and the last 4 digits of your card. Example: BLOQUEO 6789
In addition, you can call our customer service and we will help you transfer your remaining balance to a new card.


Can I overdraft my card?
BITVISA Bitcoin Credit Card is a prepaid card, which means you can only spend the funds that you have loaded on the card and cannot overdraft.


Why was my card refused at a gas station or toll if I have enough balance?
Some gas statios take a pre-authorization of 70-120€ before the fuel pump starts working. At the end of the day, the gas station’s bank cancels the pre-authorization and returns the funds to the user, minus the fuel purchased. If your card does not have enough balance to cover the pre-authorization, your card might be declined.
Some times when paying in places like tolls, parkings, or during airline flights, businesses can have “offline” terminals (without internet connection) during the payment process. These offline terminals cannot verify your balance real time, so these businesses may decline payment from prepaid cards.


What should I do if I find an unauthorized transaction?
If you find an unauthroized transaction, please report it to our customer service as soon as possible. We will send you a dispute form that you will need to fill out and send back to us at info@bitvisa.cc – Your case will be investigated and if the dispute is in your favor, we will return your balanace.


I would register as affiliate, how can i do?
If you are not an affiliate, but wish to become one, you will need to apply. To apply, you must be a registered user on this site. If you have an existing account on this site, please log in. If not, please register.
You can register here: https://bitvisa.cc/affiliate-home/affiliate-register/
You can login to affiliate area here: https://bitvisa.cc/affiliate-home/affiliate-login/
Affiliate home here: https://bitvisa.cc/affiliate-home/

Affiliates allowed from any country?
Yes, you can register affiliate from any country

How much can i earn as affiliate?
Earnings 5€ per sales

What payment methods have as affiliate?
We pay affiliates earnings in Bitcoin, if want other payment method, contact us.

When i will get my affiliates earning?
We send your earnings every Sunday

What is minimum affiliates payout amount?
Minimum payout amount 10€



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